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Privacy Policy

Effective Date: May 27, 2025  |  Last Updated: May 27, 2025

This Privacy Policy describes how Bleach Boys Cleaning ("we," "us," or "our") collects, uses, and shares information about you when you visit our website or submit a form. By using our site, you agree to the practices described here.

1. Who We Are

Bleach Boys Cleaning is a residential cleaning company based in Seattle, Washington. We serve homeowners across Greater Seattle including Seattle, Kirkland, Bellevue, Redmond, Bothell, and Renton, Washington.

2. Information We Collect

Information You Provide Directly

When you fill out a quote request form, contact form, or any other form on our website, we collect:

  • First and last name
  • Phone number
  • Email address
  • Service type requested
  • Any notes or messages you include

Information Collected Automatically

When you visit our website, we and our third-party partners may automatically collect:

  • IP address and general location
  • Browser type and version
  • Pages visited and time spent
  • Referring website or ad that brought you here
  • Device type (mobile, desktop, tablet)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and schedule cleanings
  • Send appointment confirmations, reminders, and follow-ups
  • Send you promotional offers and marketing messages (only if you have consented)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and protect the security of our business

4. SMS Text Message Communications (TCPA)

By submitting a form on this website and checking the SMS consent box, you expressly consent to receive recurring automated marketing text messages from Bleach Boys Cleaning at the phone number you provide.

By opting in to SMS communications, you agree to the following:

  • You may receive automated marketing texts, appointment reminders, and promotional messages from Bleach Boys Cleaning
  • Message frequency varies based on your activity and our promotional calendar
  • Message and data rates may apply depending on your mobile carrier and plan
  • Consent to receive SMS messages is not a condition of purchasing any service
  • You can opt out at any time by replying STOP to any text message you receive from us
  • Reply HELP at any time to receive help or contact information
  • After opting out, you will receive one final confirmation message

Supported Carriers

SMS messaging is available through major carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary.

SMS Privacy

We will not sell or share your phone number with third parties for their own marketing purposes. Your phone number is used only by Bleach Boys Cleaning to communicate with you directly.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and help us understand how visitors use our site. These include:

Google Tag Manager & Google Analytics

We use Google Tag Manager to manage and deploy tracking scripts on our website. This may include Google Analytics, which collects anonymized data about how visitors interact with our site. Google may use this data in accordance with its own privacy policy at policies.google.com/privacy.

Meta (Facebook) Pixel

We use the Meta Pixel to track conversions from Facebook and Instagram ads, to optimize our ad campaigns, and to build audiences for future advertising. The Meta Pixel collects data such as page views, form submissions, and other actions you take on our website. This data is shared with Meta Platforms, Inc. in accordance with Meta's data policy at facebook.com/privacy/policy.

You can opt out of Meta's use of cookies for ad targeting by visiting facebook.com/settings.

GoHighLevel (GHL) CRM

Our website forms are powered by GoHighLevel, a customer relationship management (CRM) platform. When you submit a form, your information is stored securely in GoHighLevel's systems and used to manage your inquiry, schedule appointments, and send follow-up communications.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service providers: We share information with third-party tools that help us operate our business, including GoHighLevel (CRM), Google (analytics), and Meta (advertising). These providers are contractually required to protect your data.
  • Legal requirements: We may disclose information if required by law, court order, or government authority.
  • Business transfers: If Bleach Boys Cleaning is sold or merged, your information may be transferred to the new owner, subject to the same privacy protections.

7. Data Retention

We retain your personal information for as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you ask us to delete your information and we have no legal reason to retain it, we will do so within 30 days.

8. Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate information
  • Deletion: Request that we delete your personal information
  • Opt-out of SMS: Reply STOP to any text message at any time
  • Opt-out of marketing emails: Click the unsubscribe link in any email we send
  • Do Not Track: Some browsers send a "Do Not Track" signal; our website does not currently respond to this signal

To exercise any of these rights, contact us at (206) 222-3202.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

10. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites such as Google, YouTube, or the Better Business Bureau. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

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